Institute of Child Psychology
Last Updated: September 2026
The Institute of Child Psychology Ltd. (“ICP,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us. This policy explains how we collect, use, store, disclose, and protect personal information obtained through our website, professional trainings, memberships, continuing education programs, events, communications, and related services.
Depending on how you interact with ICP, we may collect information including:
Payment information may be processed by third-party payment providers. ICP does not ordinarily store complete credit card or banking information directly.
ICP may use personal information to:
ICP limits the collection and use of personal information to purposes that are reasonable and relevant to its operations and services.
As a provider of professional development and continuing education, ICP may retain records relating to participation in educational programs. Depending on the program, these records may include:
For programs offering APT, CACPT or NBCC credit, ICP maintains required program records, including participant rosters and program evaluations, for at least five years from the program date. Other continuing education records are retained for the period required by applicable accreditation bodies, professional standards, contractual obligations, or law. Where a longer retention period applies, ICP retains the applicable records for that period.
ICP takes reasonable measures to protect the confidentiality of individuals participating in our professional courses, workshops, memberships, webinars, and continuing education activities.
Participant-identifying information, assessments, evaluations, attendance records, professional information, and course-completion records are accessible only to individuals or service providers who reasonably require access for purposes such as program administration, technical support, accreditation, recordkeeping, certification, regulatory compliance, or legal compliance.
ICP does not sell participant continuing education records or personal information to third-party advertisers. Where aggregated or de-identified information is used for quality improvement, reporting, or program development, reasonable steps are taken to prevent individual participants from being identified.
Participants may be invited or required to complete evaluations following certain professional programs. Evaluation data may be used to assess program quality, improve educational content, evaluate instructors or presenters, meet accreditation requirements, and demonstrate educational effectiveness.
Evaluations and related records may be retained as required by applicable continuing education or accreditation standards. Testimonials or personally identifiable comments will not be publicly attributed to an individual without permission, except where otherwise permitted or required by law.
ICP may disclose personal information to trusted service providers where reasonably necessary to operate our business and provide our services. These providers may include:
Service providers are expected to handle personal information appropriately and only for permitted purposes. ICP may also disclose information where required by law, court order, regulatory requirement, accreditation obligation, or where reasonably necessary to protect the rights, security, or property of ICP or others.
ICP uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. No electronic storage or transmission system can be guaranteed to be completely secure; accordingly, ICP cannot guarantee absolute security.
Some of ICP’s technology, payment, communications, or data-storage providers may operate outside Canada. As a result, personal information may be processed or stored in another jurisdiction and may be subject to the laws of that jurisdiction. ICP takes reasonable steps when selecting third-party service providers appropriate to the services being delivered.
If you subscribe to ICP’s newsletter or marketing communications, we may send educational content, professional resources, program announcements, and promotional information. You may unsubscribe from marketing emails using the unsubscribe link included in those communications.
Transactional or administrative communications relating to purchases, account access, registrations, memberships, certificates, or required program information may still be sent where necessary.
If you voluntarily opt in to receive text messages from ICP, we may use the telephone number you provide to send communications consistent with the consent provided. Message and data rates may apply.
ICP may use cookies and similar technologies to enable website functionality, maintain account sessions, understand website use, improve user experience, and measure marketing or advertising performance. Users may manage cookies through their browser settings, although disabling certain cookies may affect website functionality.
ICP’s educational content frequently relates to children and families; however, our professional courses, purchasing systems, and website accounts are generally intended for adults. ICP does not knowingly seek to collect unnecessary personal information directly from children through our professional training systems.
Professionals participating in ICP programs should avoid submitting personally identifiable client information unless explicitly instructed and appropriately authorized.
Depending on applicable law, you may have the right to request access to personal information ICP holds about you, request correction of inaccurate information, ask questions about how your personal information is used, withdraw certain forms of consent, or request deletion of information where legally permissible.
Some information may need to be retained despite a deletion request where ICP has legal, accounting, accreditation, contractual, or professional recordkeeping obligations.
ICP retains personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by law, professional standards, accreditation requirements, contractual obligations, or legitimate business needs. Different categories of records may have different retention periods.
Continuing education records may be retained for longer periods where required to verify participation, completion, accreditation compliance, or certificates.
ICP may update this Privacy & Data Protection Policy from time to time to reflect changes in our services, technology, legal requirements, or professional obligations. The most current version will be posted on our website.
Questions, requests, or concerns regarding privacy or personal information may be directed to:
Institute of Child Psychology Ltd.
Alberta, Canada
Email: support@instituteofchildpsychology.com
ICP will make reasonable efforts to respond to privacy-related concerns in a timely manner.
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